Quick Tip: How to Undo Human Errors with Eclipse and LightSpeed

We’ve all been there – halfway through a document review when you realize that one of your fellow reviewers didn’t quite understand a specific issue. And to make matters worse, that reviewer also mass edited the “Comments” field to a single value. Before panic sets in, remember that Eclipse ensures that your work product can be salvaged. It allows you to see the history of any document, including when it was imported, who coded it with what and when, and any redactions and/or field changes.

Detailed audit history can be viewed directly in Eclipse, but only on a per document basis.

A list of recent tagging activity can illuminate patterns in coding.

We help our clients retrieve the documents in question by generating reports from the back-end SQL Server database that stores all of the data for a case. Solving client challenges by manipulating raw data through SQL is a daily success story at LightSpeed.

The report view can be changed by modifying the tag group or document action (view, edit, produce) and can be filtered by batch or media source.

Changes in fields can be exported as cleanly formatted Excel spreadsheets that enable filtering.

Eclipse tracks the previous and current values of a field, allowing for easy audit analysis.

Our project management and engineering teams are happy to help resolve these review and reporting challenges, usually in less than an hour. We can also automate the timed distribution of your custom reports, so you have near real-time statistics to help you make informed decisions.

A summary email can be customized to include any report. This example shows the count of designations, along with overall completion of review batches.

Human errors can occur at any time, but through the combination of Eclipse Audit Logs and LightSpeed support services, you can rewind and undo the mistakes – in under an hour. Contact us today to find out how to make Eclipse Audit Logs work for you.